Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2132) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1013 reviews)); "Good benefits and flexible with hours" ((in 565 reviews)); "Pretty nice staff and nice to help out people" ((in 482 reviews)); "The staff are friendly and helpful" ((in 429 reviews)); "Colleagues are friendly and supportive" ((in 342 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 598 reviews)); "Managers are rude and demanding" ((in 463 reviews)); "Xmas hours are long and stressful" ((in 284 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 78 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,748 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Nov 25, 2016

Shop Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working atmosphere, supportive managers who schedule daily tasks very well in order to allow for a good working speed and what not.

Cons

Sometimes it got quite boring and monotonous doing the same job over and over and over again so maybe a bit better job design could fix this issue and keep the workers more engaged.

4.0

Nov 25, 2016

Part time

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

People are nice, lots of 17-20 year olds on checkouts and on replen, lots of chances for overtime.

Cons

Very repetitive, but nature of the job.

5.0

Nov 24, 2016

full time nightshift replen team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company offres the best night shift premium rate for its employees. The bonus that we get around march is also a big plus...

Cons

Not really much to say here..it just sometimes gets really busy

Viewing 8392 - 8394 of 8,748 Reviews

Jobs at Waitrose

HGV Vehicle Technician

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Broughton, West Midlands, England

£14 - £14 /hr

(Employer provided)

View job