Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2132) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 991 reviews)); "Good benefits and flexible with hours" ((in 542 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "Most staff were friendly and helpful" ((in 423 reviews)); "Colleagues are friendly and supportive" ((in 336 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 605 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 69 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,748 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Nov 4, 2016

waitrose

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great company to work for

Cons

none that i can think of

5.0

Nov 3, 2016

Operations assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits in the company

Cons

Very hard to progress

4.0

Nov 3, 2016

Great working for as a student

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

The store I worked for were very good at inviting back students outside of University term time so I was able to study and then fit in work to save up ready for the next term. Often meant I could pick my own hours since the store was so busy over the seasonal period. Also worked full time during a gap year on a wine and beer department which was no bad thing - in fact I learnt a lot behind the logistics side of the business: ordering stock; managing the warehouse; and being efficient with time ... all were a good experience for a Business Studies student. The annual partner bonus was of course a good plus too.

Cons

The Thame store was particularly made up of a lot of unhappy, middle age, demotivated staff. The management weren't very good at communicating day-to-day and so the store had definitely developed a "b**ching" culture. Fortunately I knew I was only there for a short period of time.

Viewing 8407 - 8409 of 8,748 Reviews

Jobs at Waitrose

HGV Vehicle Technician

Supermarket Assistant

Supermarket Assistant

Bishops Stortford, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant

Night Replenishment, Supermarket Assistant