Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2131) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 991 reviews)); "Good benefits and flexible with hours" ((in 542 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "Most staff were friendly and helpful" ((in 423 reviews)); "Colleagues are friendly and supportive" ((in 336 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 605 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 69 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,747 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Oct 20, 2016

Hospitality Partner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-London living wage and above -Good store discount and other benefits

Cons

- Extremely under staffed - Managers expect a lot of those who work hard

5.0

Oct 19, 2016

Great values driven company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people. Great benefits including 6 months paid leave after 25 years. Good development opportunities. People find it hard to leave!

Cons

IT could be better. The pace of the business could be faster at times.

4.0

Oct 18, 2016

Supermarket Assistant Part time

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay, and lots of discounts even before receiving partner card. Everyone had been incredibly friendly, I've heard some moaning and complaining but I think its more personal problems than the company Lots of overtime Lots of training, and advice everyone is very helpful Manager always makes sure break are taken

Cons

Sometimes there is a lot of just standing around Can be lots to do in short spaces of time Sometimes overtime with include late nights and early mornings with very little respite

Viewing 8416 - 8418 of 8,747 Reviews

Jobs at Waitrose

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Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Broughton, West Midlands, England

£14 - £14 /hr

(Employer provided)

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Night Replenishment, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant