Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2131) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 991 reviews)); "Good benefits and flexible with hours" ((in 542 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "Most staff were friendly and helpful" ((in 423 reviews)); "Colleagues are friendly and supportive" ((in 336 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 605 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 69 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

67% would recommend to a friend

(8,747 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Oct 26, 2016

Night shift

Supermarket assistant (night)

Recommend

CEO approval

Business Outlook

Pros

Pay for night shift staff is pretty good. You are very busy so time goes quickly. Lots of staff perks/ discounts.

Cons

None really. Everyone was always friendly. Lots of agency staff though and not that many permanent staff, probably due to the unsociable hours.

4.0

Oct 26, 2016

Sales Assistant

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Brilliant benefits for staff including subsided tickets for events, organised day trips, cheaper deals. Discount off at Waitrose of 15%, 25% off John Lewis not including electricals which are discounted 12.5% for staff and one other house hold member Time and a half pay on a sunday although this has been stopped for new starts Very informative electronic training scheme Are willing to employ 16 year olds and pay them the same as over 18's, the pay is generally much better at Waitrose for an under 20 than other retail work Good breaktimes which you never have to work through, good dining room with cooked meals Almost always go home on time at the end of a shift In conclusion, Waitrose is an absolutely brilliant starter job for someone still at school, at University, or someone a bit older who wants to get back into working.

Cons

The work is repetitive Some sections in the branches are better to work in than others. I wouldn't recommend checkouts or cafe as they are very repetitive and busy Not a huge amount of opportunity to advance in the business although I saw it happen occasionally. The company tends to pull in staff from other branches to replace management instead of promoting someone who already works there I would recommend as a part time job for someone at school, not so much for someone who wants full time with an opportunity to progress unless they enter on a grad sceme

4.0

Oct 22, 2016

Benifits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Always something on the partner sites that get you discount in other places

Cons

The job maybe to much for one person

Viewing 8413 - 8415 of 8,747 Reviews

Jobs at Waitrose

HGV Vehicle Technician

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Broughton, West Midlands, England

Night Replenishment, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Waitrose

Waitrose reviews

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Night shift

Sales Assistant

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