Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1008 reviews)); "Good benefits and flexible with hours" ((in 549 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "Staff are friendly and nice" ((in 427 reviews)); "Friendly colleagues and good on" ((in 332 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "sometimes hours are long and boring" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,743 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

May 16, 2016

Student Part Time Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very flexible with regards to helping out when I need time off for University issues. Relaxed environment, enjoyable place to work

Cons

Some slack practices, such as when taking on overtime, it's just written on paper, so a member of management has to physically enter this onto the timecard. Can result in being underpaid, very rarely happens

4.0

May 12, 2016

Customer Service Assistant

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

- Varied tasks and lots of training: till trained, desk trained, replenishment and occasional help on other sections - Given responsibility when I become one of the more experienced till operators, aiding in training new part-time staff - Good salary

Cons

- Repetitive tasks - Little flexibility with shift swapping (dependant on management) - Little encouragement to become cross-trained, necessary to be independent and push for additional training across departments

5.0

May 12, 2016

Great place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- leniant hours and great managament that take the time to listen if you need hours changed or have other priorities such as uni that you need to attend -staff are friendly - pay is good

Cons

- some managers are not too friendly or "approachable" but in general great management

Viewing 8461 - 8463 of 8,743 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

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Supermarket assistant