Waitrose reviews

3.8

67% would recommend to a friend

(8,743 total reviews)
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Jason Tarry

74% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible around other commitments. OK Pay. Great facilities for breaks; discount food + drinks. Yearly Bonus

Cons

Tend to get little recognition for work you do. In some areas you are prone to having managers breathe down your neck.

3.0
Apr 27, 2016

Good for part-time work

Recommend
CEO approval
Business Outlook

Pros

Varied work day Pay is not bad for the job Discount at Waitrose, John Lewis and many other benefits through their intranet Subsidised food at work Yearly bonus for being a partner The other staff are generally very nice and most people know everyone

Cons

Long hours, especially at Christmas time. More competent partners have to pick up the work of others as the managers don't always pick up on the fact that some people just don't have the right skill set for the section. Lots of young people hired with no skills which can be frustrating at weekends or holidays - I found that at my branch they were usually put right on shift as another body when really I needed someone else on as well to so I could help train the new starter. I found it difficult at my branch to progress as I was considered an asset to them as I could work several sections they only cared about me picking up ad hoc shifts to cover the overtime then letting me have a full-time role and working towards team leader. This led to me leaving after asking several times for more responsibility and progression. They actually asked me to continue working weekends after I left which I declined - proved to me all they wanted me for was to cover other people's shifts.

4.0
Apr 20, 2016

Enabling change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

keen to leverage new technologies to differentiate from the market. Waitrose is keen to put partners at the centre of everything, enabling them to contribute, direct and drive changes. very high internal knowledge, high staff retention.

Cons

some very insular approaches from teams who have been in the company for a number of years. some empire building and hero mentality that can be hard to change.

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Glassdoor has 9,106 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.