Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1023 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 476 reviews)); "The staff were friendly and welcoming" ((in 419 reviews)); "Colleagues were friendly and helpful" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 588 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 124 reviews)); "Hard to get holiday :(" ((in 79 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Skip to content Skip to footer

Notifications

Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,742 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Mar 14, 2016

Great first job

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Really good pay, I have hours that suit studying five days a week, and the people I work with are really nice. Management are polite and do recognise your effort in the yearly appraisals.

Cons

None that I can think of other than a very small percentage of employees seem to not really care, and do nothing, which can impact how much work you can get done

4.0

Mar 13, 2016

Customer Service Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very much team-oriented with an emphasis on staff taking on responsibility and being proud of business. Flexible in hours worked/shift swapping.

Cons

Little room for progress. In particular, those who sometimes feel their hard work goes unnoticed and aren't recognised lose motivation.

3.0

Mar 12, 2016

Waitrose

Checkout assistant

Recommend

CEO approval

Business Outlook

Pros

Decent place to work, whilst studying.

Cons

Pay doesn't increase by much. Hard for part-time partners to prove themselves for a pay rise.

Viewing 8491 - 8493 of 8,742 Reviews

Jobs at Waitrose

Supermarket Assistant

Hospitality, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Gainsborough, England

£14 - £14 /hr

(Employer provided)

View job

Supermarket Assistant (Guernsey)

Langley Park, England

£15 - £15 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Paddock Wood, England

£14 - £14 /hr

(Employer provided)

View job