Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 993 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 485 reviews)); "Staff are friendly and nice" ((in 421 reviews)); "Colleagues were friendly and helpful" ((in 322 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 589 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "sometimes hours are long and boring" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 126 reviews)); "Hard to get holiday :(" ((in 69 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,739 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Oct 12, 2015

Brilliant Employer

Team leader

Recommend

CEO approval

Business Outlook

Pros

Fantastic perks and friendly. Everyday has it's challenges, you'll never be bored. You are a partner and own a little bit of the business, which in turn gives you great pride.

Cons

Some obscure hours and can be very stressful. Hours can change at last minute and some tasks are menial.

3.0

Oct 12, 2015

Great Partners

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Great partners Some lovely loyal customers

Cons

Never enough staff, low pay Angry customers due to lack of tills open Not enough drivers to deal with online deliveries

4.0

Oct 12, 2015

Fresh partners

Fresh food assistant

Recommend

CEO approval

Business Outlook

Pros

Your part of a partnership, voice is heard Good flexible hours People who are partners work better as a team Customers enjoy the shopping at Waitrose, Waitrose serve customers the right way Quality if products and good selection

Cons

Workload can be high, sometimes unrealistic targets are set Lack of Wastage guidance to reduce targets Feed back for improvement is aimed at everyone not to individuals that do not work as well as others Suggestions/improvements take too long to materialise Year reviews are never guaranteed Product availability can be poor sometimes Tickets and signage is bland and can easily fall off the shelf

Viewing 8578 - 8580 of 8,739 Reviews

Jobs at Waitrose

Administration Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Paston, Norfolk, East of England, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant – Nights

Broughton, West Midlands, England

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant