Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 994 reviews)); "Good benefits and flexible with hours" ((in 572 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "The staff were friendly and welcoming" ((in 415 reviews)); "Colleagues were friendly and helpful" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 589 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,739 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Oct 12, 2015

Judith bott

Assistant section manager

Recommend

CEO approval

Business Outlook

Pros

Diverse company excellent working conditions, pay for performance ,progression available for all ,profit shared for all the co owners ,benefits available unbeatable for all .Great team work from all.

Cons

We need to continue to progress in our IT area as we seem to be a bit behind when compared to other company's

5.0

Oct 11, 2015

Supermarket assistant

Operations/supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

The benefits of working for the company with leisure facilities and ticket subsidies are Amazing! The John Lewis partnership really know how to treat there partners! We are generally all part of one business with good morals!

Cons

It is difficult as we don't tend to employ full time partners, which can cause added pressure on the partners.

5.0

Oct 11, 2015

Lovely

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

The people I work with are just so nice which makes a long shift a bit easier to cope. You get a bonus! It's a really good company to work as it is well known. Most customers are friendly.

Cons

Some customers are not friendly! This one customer got all in a huff and puff when I didn't give her enough plastic bags! Some employees can be a bit rude to customers by chatting to their fellow co-workers whilst serving a customer (I don't do this).

Viewing 8590 - 8592 of 8,739 Reviews

Jobs at Waitrose

Administration Assistant

Supermarket Assistant

Customer Delivery Driver- Supermarket Assistant

Supermarket Assistant

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant