Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 994 reviews)); "Good benefits and flexible with hours" ((in 572 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "The staff were friendly and welcoming" ((in 415 reviews)); "Colleagues were friendly and helpful" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 589 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

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3.8

66% would recommend to a friend

(8,738 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,738 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Oct 11, 2015

Customer Assistant

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Staff well looked after, good hours, excellent staff incentives

Cons

Some junior management should not have been in their jobs

4.0

Oct 9, 2015

Selling Assistant

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

JLP is all about team work and feeling comfortable in the work place which makes you feel like a real partner in the company. They are understanding when there are work issues and partners are always easy to speak too. I enjoyed my time because I had the perfect amount of hours and there was plenty of over time to do! I was trained in 3 different areas, Waitrose are great with giving you new opportunities and let you experience different departments to find your best skills.

Cons

Sometimes waitrose does not support you when it comes to leaving or transferring to another store in England. I had difficulty transferring for University and asked a managers help however they did little to support me. I understand there is a lot of work to do so don't hold them responsible for anything. Some partners are treated differently to others, For example, some are disciplined less then others when the same action occurs, this could be seen as favouritism but I'm sure this occurs in all companies, not just The JLP.

5.0

Oct 9, 2015

Waitrose

Fresh food assistant

Recommend

CEO approval

Business Outlook

Pros

Discounts, social club, good co-workers

Cons

Difficult to go up the pay scale

Viewing 8593 - 8595 of 8,738 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job

Administration Assistant

Night Replenishment, Supermarket Assistant, South West London Locations (E7)

Supermarket Assistant

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job