Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 987 reviews)); "Good benefits and flexible with hours" ((in 562 reviews)); "Pretty nice staff and nice to help out people" ((in 506 reviews)); "The staff are friendly and helpful" ((in 430 reviews)); "Friendly colleagues and good on" ((in 335 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 279 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 114 reviews)); "Hard to get holiday :(" ((in 77 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,736 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jul 28, 2015

Good for staff - bad at efficiency

General assistant

Recommend

CEO approval

Business Outlook

Pros

- Lots of employee benefits - Passionate workers - Good for young part time workers

Cons

- Large wastage - Bureaucracy to an extent. - Customer always right not always applicable

3.0

Jul 27, 2015

Good pay, poor management and ethos lies

Operations team member

Recommend

CEO approval

Business Outlook

Pros

Pay is good and colleagues are all genuine and nice people

Cons

Monotonous work, poor management and complete disregard for the ethos of Waitrose at times by superiors

3.0

Jul 26, 2015

Generally a good company to work for.

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Yearly bonus from profits. Close to where I live. Relatively active job. Able to work as part of a team.

Cons

Not much chance for career progression. Favouritism for people to do certain tasks. Rude customers. Not much time off. Unsocial hours at times. Yearly pay review.

Viewing 8623 - 8625 of 8,736 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Horley, Surrey, South East England, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant