Waitrose reviews

3.8

66% would recommend to a friend

(8,733 total reviews)
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Jason Tarry

73% approve of CEO

46% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews
5.0
Aug 3, 2014

More than just a supermarket.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Waitrose, being part of the JLP seems to really value it's employees. It's not just for the newspapers. There are a lot of internal initiatives to ensure that partners are happy and any concerns are addressed. Real sense of camaraderie between partners. When people actually kind of like their job they tend to get along. Pay range is wide and generally very good. Up there with some of the best in the industry and further boosted with a yearly bonus which is dependant on company performance. Benefits package is also generous, and available to all partners, not just veterans. Discount on several UK attractions, event tickets etc. Discount alone puts this job above the competition. Between Waitrose and John Lewis everything you possibly might want is stocked and discount can be generous. Larger stores are perfect for students or part-timers. It's common to see Partners do extra hours over the Summer before term starts.

Cons

Progression is available but slow moving. A lot of regular partners have been earmarked for managerial/team leader roles but a lack of available positions makes the process slow. Politics (in individual branches, not across the company) dictates some progression which is a shame to see but Partners are quick to call that out. Smaller stores may be more limited in available hours/flexibility. Be prepared to put in extra time over the holidays. It isn't necessarily compulsory but it is expected that Partners do extra hours when it gets busy at Christmas etc.

3.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot from the experts who worked there. the bonus scheme was fantastic and it was always nice to know that my car insurance would be covered by it. also the employee discount is fantastic!

Cons

as a graduate not on the graduate scheme I was constantly shunted to the side. I asked time and time again to be given more hours and more responsibilities but to no avail. instead I was kept at thirty three hours and then expected to work over time so that I could be there every week and not enjoy the benefits of being a full time staff member.

5.0
Jul 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, especially for a part time job. Decent pay and a good working environment

Cons

Can sometimes be hard to progress and get enough hours.

Viewing 8671 - 8673 of 8,733 Reviews

Glassdoor has 9,095 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.