Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2128) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 989 reviews)); "Good benefits and flexible with hours" ((in 569 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Friendly colleagues and good on" ((in 334 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 453 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

Compare reviews

3.8

66% would recommend to a friend

(8,733 total reviews)

Jason Tarry

73% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Jul 19, 2014

Great place to work!

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Partners are treated incredibly, I don't want to work anywhere else! Discount is great, ideal for part timers, the bonus is beautiful.

Cons

You have to wait 3 months for the discount

5.0

Jul 15, 2014

Great pay for a part-time job, good people and good experience.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

The pay is great for a part-time, also a big bonus each year plus a good discount (and for John Lewis too!). I received time and a half for working sundays which was a good help while studying. There are a lot of meetings and personal development which is great if you wish to stay with the company as a career. Also during my time working here I saw many colleagues progress to some kind of management or team leader roll.

Cons

Can be stressful, high expectations of staff. Also Men are not allowed to have any facial hair unless they started their employment with a beard etc (This may have changed since). Also, can be quite strict at times.

4.0

Jul 8, 2014

Good experience, fantastic first job with good benefits and lots of skills developed

Checkout assistant

Recommend

CEO approval

Business Outlook

Pros

- Good pay, holiday and annual bonus - Great customer service training - Having left for University I have found out how important this is in all further job applications and interviews - Improves people skills - Very good discounts, offers etc only available for "Partners" - Opportunity for more responsibility and experience working on other sections if wanted - Lots of overtime available

Cons

- Most staff lacked ambition - I found to both branch manager and assistant manager be very unapproachable - Can be a hectic environment and can take a while to sort out problems/ issues at these times

Viewing 8674 - 8676 of 8,733 Reviews

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Reviews by job title

Great place to work!

Great pay for a part-time job, good people and good experience.

Good experience, fantastic first job with good benefits and lots of skills developed

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