Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2128) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 989 reviews)); "Good benefits and flexible with hours" ((in 569 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 419 reviews)); "Friendly colleagues and good on" ((in 334 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 590 reviews)); "Managers are rude and demanding" ((in 453 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,733 total reviews)

Jason Tarry

73% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jul 1, 2014

I'd work for them again

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent company benefits and the company cares for its employees.

Cons

Have been previously slow to react to the changing market and are now rolling new projects out too quickly.

4.0

Jun 29, 2014

Part Time retail staff

Customer services assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay and yearly bonuses

Cons

Leadership disconnect, little attention paid to thoughts of part-time staff

5.0

Jun 26, 2014

Enjoyable, yet hard work

Operations/supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

The best part was being a co-owner of the company, meaning we all shared in the benefits and profits that the company made, and the other staff were a pleasure to work with.

Cons

The hours could sometimes be incredibly long, especially when asked to help with the night shift for the promotions change-over, and some of the customers were horrible to have to deal with. It was also tough to be able to work hard enough to be considered for a pay rise or promotion.

Viewing 8677 - 8679 of 8,733 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant