Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2128) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 997 reviews)); "Good benefits and flexible with hours" ((in 560 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "The staff are friendly and helpful" ((in 420 reviews)); "Friendly colleagues and good on" ((in 341 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 73 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,733 total reviews)

Jason Tarry

73% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

May 24, 2014

Excellent Employer

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Fantastic company to work for, excellent culture from the majority of staff, plenty of perks (many of which i didn't get round to using however), pays well for the type of work, and most staff are happy to be at work which makes for a better environment.

Cons

Some team leaders were not supportive of moving hours around during students exams times, but this did not seem to be a widespread issue

4.0

May 21, 2014

waitrose

Warehouse opretive

Recommend

CEO approval

Business Outlook

Pros

pay my bills keeps me busy

Cons

stress mangers dont have a clue what they are doing

4.0

May 14, 2014

Best Supermarket Job You'll Ever Land

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Annual Bonus which has ranged from 14% - 18% Discount - 15% at Waitrose, 25% at John Lewis. You are a Partner - and can influence decisions being made across the business. Excellent training opportunities. Training schemes run regularly. Can progress swiftly if you are keen. Selling quality products means the only selling techniques you need are keeping customers happy. Excellent ethos which you are expected to take on board.

Cons

Certain customers may take advantage of you sometimes when they are aware we put them on a pedestal. Management in branch can appear hands-off. Stores are so popular than it is hectic at peak trading.

Viewing 8689 - 8691 of 8,733 Reviews

Jobs at Waitrose

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job