Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2126) , Sales Assistant (449) , Customer Assistant (428) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 997 reviews)); "Good benefits and flexible with hours" ((in 534 reviews)); "Pretty nice staff and nice to help out people" ((in 483 reviews)); "Staff are friendly and nice" ((in 418 reviews)); "Friendly colleagues and good on" ((in 336 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 585 reviews)); "Managers are rude and demanding" ((in 455 reviews)); "Xmas hours are long and stressful" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 119 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,727 total reviews)

Jason Tarry

73% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,727 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Mar 17, 2015

One of the best companies to work for!

It engineer

Recommend

CEO approval

Business Outlook

Pros

Community, people, career opportunities, flexible working, bonus/salary package, benefits... This is a company full of people who want and will listen to everyone's opinions and suggestions, very open and honest - treat everyone with respect

Cons

Little bit manic! (at least at the moment) - a lot of great minds but sometimes duplication of effort where everyone is trying to do the same thing, but in a different way

4.0

Mar 4, 2015

Some of the loveliest people I've ever met.

Customer services assistant

Recommend

CEO approval

Business Outlook

Pros

Some people are very lovely and very passionate about their work, and will strive to do the best they can. The Partnership Bonus is more of a top up than a bonus, as it makes an okay wage even better. The Partner discount is very useful also.

Cons

Some will do the bare minimum, yet gloat about how much work they put in when the yearly Partnership Bonus comes in, and how ''it should have been higher''. Some partners do not uphold partnership values, and are lazy, and expect others do pick up their slack.

3.0

Feb 23, 2013

Boring work

Shelf supervisor

Recommend

CEO approval

Business Outlook

Pros

Good bonus, good discount and benefits the rest is all ok

Cons

Long hours, low pay for what you do. Work can be tedious and unsatisfying which can result in low morale.

Viewing 8722 - 8724 of 8,727 Reviews

Jobs at Waitrose

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