Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2125) , Sales Assistant (449) , Customer Assistant (428) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Shop Floor Assistant (90) , Store Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 997 reviews)); "Good benefits and flexible with hours" ((in 534 reviews)); "Pretty nice staff and nice to help out people" ((in 483 reviews)); "Staff are friendly and nice" ((in 418 reviews)); "Friendly colleagues and good on" ((in 336 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 585 reviews)); "Managers are rude and demanding" ((in 455 reviews)); "Xmas hours are long and stressful" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 119 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,728 total reviews)

Jason Tarry

73% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Feb 23, 2013

Boring work

Shelf supervisor

Recommend

CEO approval

Business Outlook

Pros

Good bonus, good discount and benefits the rest is all ok

Cons

Long hours, low pay for what you do. Work can be tedious and unsatisfying which can result in low morale.

5.0

Aug 16, 2012

skillful, had opportunities to share my ideas.

Customer services

Recommend

CEO approval

Business Outlook

Pros

Waitrose never says works but called partners and for that they give every right as partners

Cons

It's supermarket so you will find hard to promote

3.0

Mar 17, 2013

A great place to work for the right person

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Loads of benefits (too many to list here) Appreciation of work/life balance Great people who are really invested as co-owners of the business

Cons

It has a formal/ hierarchical structure reminiscent of 'Are you Being Served'.

Viewing 8725 - 8727 of 8,728 Reviews

Jobs at Waitrose

SUPERMARKET ASSISTANT

SUPERMARKET ASSISTANT

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job

HOSPITALITY, SUPERMARKET ASSISTANT

HOSPITALITY, SUPERMARKET ASSISTANT

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job

SUPERMARKET ASSISTANT

Vereinigtes Königreich

£13 - £13 /hr

(Employer provided)

View job