Waitrose reviews

3.8

66% would recommend to a friend

(8,728 total reviews)
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Jason Tarry

73% approve of CEO

46% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews
1.0
May 16, 2018

Lack of loyalty and compassion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

Treated as a resource rather than a person, lack of organisation, dirty. I worked at Waitrose for nearly two years. I requested two days holiday to care for my mother (age 91), I was refused leave. I was forced to hand in my notice in order to look after my mother who sadly passed away during the time I requested as holiday. I would not recommend working for Waitrose Holsworthy to anyone.

1.0
Apr 10, 2018
Recommend
CEO approval
Business Outlook

Pros

The only good thing I can think of is the discount you get for Waitrose and John Lewis.

Cons

The management are a bunch of bullies and I've never seen a company with such lack of care for their staff. I was sworn at, interrogated, lied to and they treat me like absolute dirt. I put in a lot of hours considering I was only part time and any overtime I did I was never paid for. The management don't give a damn about paying you either, I was underpaid for the full 6 months I worked there and even though every week I told them I'd just get a 'I'll pass it on to so and so' and nothing would ever get done. They also back-stab you and give you no chance to finish your work. I used to come in to work and they'd call me down to the warehouse and say "5 cages, 1 hour...GO!" baring in mind these cages were taller than me and the items were spread out all over the store. The most I could get out in 1 hour was 3 huge cages and then they'd shout at you right in your personal space. I've never felt so low in all my life. Running around for them like a sport on minimum wage whilst they did nothing and then work pull you in a corner and scream at you. Please, I advice anyone who wants to keep their sanity to NEVER work for Waitrose in Peterborough. Me leaving was the best thing that's ever happened to me.

2.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Partner Discount Friendly Employees Smart uniform. Life long friends Good interview Job roles are straightforward Many cons though as the company care more for those higher up.

Cons

Managers have their favourites and they will allow those they favour to have time off & choose hours they want to do. Difficult to apply for overtime I was with the company for 9 months and they never gave me a permanent contract, they didn't give anybody a permanent contract so that they could change our hours every 3 months. This was highly unfair and they gave the hours to those they favoured most. Incredibly understaffed yet always letting customers go ? You might as well close the store down if money if that tight. Little chances for those on part time contracts to progress within the partnership and the managers do not take this into consideration.

Viewing 10 - 12 of 8,728 Reviews

Glassdoor has 9,090 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.