Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1004 reviews)); "Good benefits and flexible with hours" ((in 555 reviews)); "Pretty nice staff and nice to help out people" ((in 493 reviews)); "The staff are friendly and helpful" ((in 436 reviews)); "Colleagues are friendly and supportive" ((in 332 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 460 reviews)); "sometimes hours are long and boring" ((in 283 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 119 reviews)); "Hard to get holiday :(" ((in 73 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,742 total reviews)

Jason Tarry

73% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Nov 18, 2021

A falling Giant from a partner of 12 years

Team manager

Recommend

CEO approval

Business Outlook

Pros

Good quality products, Benifits, flexible hours and friendly colleagues

Cons

Poor leadership from the top of the business, Pay does not reflect performance and out dated technology.

2.0

Aug 20, 2021

Avoid

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

- the discount - worked with some nice people - found cafe work enjoyable

Cons

- rubbish hours (I was 18 and was expected to work the last hour of my shift (2-10pm) by myself even when I had just started - some managers were lovely, others were rude and mean even when I had to go home due to illness.

1.0

Aug 17, 2021

Dreadful

Shop floor assistant

Recommend

CEO approval

Business Outlook

Pros

Absolutly Nothing at all. Actually maybe you'll meet some good friends.

Cons

Everything to be totally honest.

Viewing 205 - 207 of 8,742 Reviews

Jobs at Waitrose

Supermarket Assisitant

The Vale of Glamorgan

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant

Paston, Norfolk, East of England, England

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant (Guernsey)

Kinning Park, Scotland

£15 - £15 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Hospitality, Supermarket Assistant