Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1004 reviews)); "Good benefits and flexible with hours" ((in 555 reviews)); "Pretty nice staff and nice to help out people" ((in 493 reviews)); "The staff are friendly and helpful" ((in 436 reviews)); "Colleagues are friendly and supportive" ((in 332 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 460 reviews)); "sometimes hours are long and boring" ((in 283 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 119 reviews)); "Hard to get holiday :(" ((in 73 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,742 total reviews)

Jason Tarry

73% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Aug 11, 2021

Not what its cracked up to be

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Partner Discount. Unfortunatley apart from that there arent many more as they have all been removed over the last 5 years. Paid breaks, time and a half etc...

Cons

Its so overated. Its survives off of its legacy. All the benefits that once made it a desired place to work have long been removed.

3.0

Jul 5, 2021

Doesn't deserve the reputation as a great employer.

Assistant team manager

Recommend

CEO approval

Business Outlook

Pros

Great discounts, the Partners and the businesses reputation.

Cons

Very poor work life balance, top heavy management structure, management teams lacking leadership, no culture of excellence.

3.0

Jun 18, 2021

Bog standard min wage supermarket job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most people they hire are intelligent and friendly. Also you could be lucky with more understanding and caring managers at some locations.

Cons

It's still a corporation with an attitude of a corporation, despite all the talk of "partnership". Compulsory weekend shifts for everyone and if you are part time that equals every single weekend, and you have to pick all the dates for your next year's holiday within a 2-3 week window a year in advance. Boring and bureacratic "partner development meetings" with managers where you have to prove that you've grown and improved at doing your job(while you were stacking shelves and working the checkouts, basically box ticking exercise and a PITA both for managers and colleauges in my opinion)

Viewing 208 - 210 of 8,742 Reviews

Jobs at Waitrose

Supermarket Assisitant

The Vale of Glamorgan

£13 - £13 /hr

(Employer provided)

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Night Replenishment, Supermarket Assistant

Paston, Norfolk, East of England, England

£13 - £13 /hr

(Employer provided)

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Supermarket Assistant (Guernsey)

Kinning Park, Scotland

£15 - £15 /hr

(Employer provided)

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Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant