Walgreens CSA - Customer Service Associate reviews

3.3

42% would recommend to a friend

(660 total reviews)
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Mike Motz

Not enough data to show CEO approval

25% positive business outlook

Customer Service Associate (CSA) employees have rated Walgreens with 3.3 out of 5 stars, based on 660 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

660 reviews
1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Work tasks are generally straightforward and easy to learn.

Cons

Scheduling is inconsistent and does not always reflect stated availability Hours can be significantly reduced without clear communication or explanation Management communication regarding scheduling and staffing could be clearer and more consistent Some management comments and attitudes toward staffing and turnover can feel unprofessional and create uncertainty in the workplace Overall lack of stability in weekly hours makes it difficult to rely on income

Viewing 4 - 6 of 660 Reviews

Glassdoor has 38,541 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.