Walgreens CSA - Customer Service Associate reviews

3.3

42% would recommend to a friend

(660 total reviews)
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Mike Motz

Not enough data to show CEO approval

25% positive business outlook

Customer Service Associate (CSA) employees have rated Walgreens with 3.3 out of 5 stars, based on 660 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

660 reviews
3.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Standard customer service work. Usually managers were supportive.

Cons

Terrible organization. Never got any training so managers had to approve many purchases (alcohol, returns, etc.). Never got put into the system so I had to manually check my schedule in person the day prior to the new week.

Viewing 7 - 9 of 660 Reviews

Glassdoor has 38,541 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.