Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
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John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
3.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule is appreciated

Cons

Pay, time off, health insurance needs work

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Walmart Response
5mo
Thank you very much for taking time to share this review. We appreciate you and the feedback you have shared.
5.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

You will get a good number of hours to work

Cons

Nothing bad I ever feel

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Walmart Response
6mo
Thank you so much for sharing your positive experience with us. We're delighted to know you enjoyed your time at Walmart Canada.
Viewing 4 - 6 of 206 Reviews

Glassdoor has 154,624 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.