Walmart Customer Service Manager (CSM) reviews

3.3

54% would recommend to a friend

(886 total reviews)
avatar

John Furner

100% approve of CEO

54% positive business outlook

Customer Service Manager (CSM employees have rated Walmart with 3.3 out of 5 stars, based on 886 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

886 reviews
5.0
Dec 27, 2013

know

Recommend
CEO approval
Business Outlook

Pros

They work with college hours

Cons

Too many job duties put onto one employee

5.0
Nov 19, 2013

csm

Recommend
CEO approval
Business Outlook

Pros

we have pretty good insurance for part time workers working with friendly people in the public and also co workers

Cons

we have to work all holidays except christmas they need to hire more people some associates are doing the jobs of 5 and 6 people

1.0
Nov 12, 2013

management is lost!!

Recommend
CEO approval
Business Outlook

Pros

none the company doesnt care about employees. one cashier at my store had a heart attack and went to the hospital. they fired her for not completing her shift.

Cons

management doesnt know what they are doing and doesnt listen to their employees

Viewing 862 - 864 of 886 Reviews

Glassdoor has 154,755 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.