Walmart Customer Service Manager (CSM) reviews

3.3

54% would recommend to a friend

(886 total reviews)
avatar

John Furner

100% approve of CEO

54% positive business outlook

Customer Service Manager (CSM employees have rated Walmart with 3.3 out of 5 stars, based on 886 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

886 reviews
1.0
Apr 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Not one thing. Nothing, zilch, zero, nada, run far far away. Only good was when you weren't there.

Cons

Everything, hours, pay, co workers, managers, corporate, policy, moral, just everything.

3.0
Mar 28, 2014

Cashier

Recommend
CEO approval
Business Outlook

Pros

The deals and coworkers and if you get a good bonus it help out you're family

Cons

Customer can be mean and sometimes mgt doesn't back you up

2.0
Feb 4, 2014

Good people, bad structure

Recommend
CEO approval
Business Outlook

Pros

People are great to serve

Cons

lack of real mobility. You can move side to side, not up

Viewing 859 - 861 of 886 Reviews

Glassdoor has 154,755 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.