Wells Fargo reviews

3.5

57% would recommend to a friend

(54,418 total reviews)
avatar

Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

54K reviews
3.0
Sep 6, 2017
Recommend
CEO approval
Business Outlook

Pros

1) Great starting pay. As a part-time job, especially if it's a first job or second job, you can make as much as someone in the food or retail industry working full-time. 2) Banker hours! Earliest you'll need to get there is 8:30 am, typically out by 6:30 pm. Most holidays are paid. 3) Great vacation time even when part-time. I forgot to take vacation last year and started 2017 with 192 hours of vacation. 4) Retirement contributions matched to 6%. 5) Someone is always there to help you. At no point will you feel alone in dealing with a difficult situation or difficult customer. Managers are very helpful in answering your questions. 6) Great starting point to continue a career in finance. Opportunities to move up from being a teller can happen in as short as six months. 7) Education- Wells Fargo offers tuition reimbursement, IF the degree you are looking to attain is related to business or finance, and if you plan on remaining with the company. 8) Ability to move up is not hindered by a lack of a college degree. Wells Fargo is one of a growing number of companies realizing an employee does not need a college degree to be successful, and they hire and promote based on merit and skill, not college education. 9) On the job perks! Expect coffee, donuts, and the surprise lunch potluck. The job may be stressful at times, but you are fed well. Even more so if you have business owners as customers who appreciate you. I've been given discounts around town just because people recognize me from the bank.

Cons

1) Everything is structured around cross-selling. Tellers are prevented from answering all but the most basic of questions; instead they are expect to hand the customer off to a banker, who is expected in turn to use the opportunity to push a product or two that the customer doesn't have, oftentimes regardless of need. 2) Sales goals still exist, despite press releases to the contrary. Instead of individual goals, they are now "branch" goals. 3) Teller privileges have been cut back severely, making basic job fulfillment oftentimes difficult. Any attempt to look up a customer must have managerial approval; a move that theoretically increases security on behalf of the customer, but hinders a teller's ability to perform needed critical to doing the job correctly. 4) Abhorrently unethical behavior on the business banking side of Wells Fargo. Business accounts have the most fees, merchant and payroll reps do not follow up with clients and tend to disappear once the sale has been made. 5) No full-time teller positions available. 6) Banker positions are usually fully staffed (if not overstaffed) in certain locations, which makes advancing in your career difficult if you are in an impacted area. 7) Surprise audits. A recent change, as before, your branch would be notified a day in advance to prepare for it.

4.0
Aug 19, 2017

Premier Banker

Recommend
CEO approval
Business Outlook

Pros

Benefit program very inclusive, profit sharing, medical above average, employer match strong

Cons

brand has been tarnished, very political

2.0
Aug 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Great company for new mortgage loan officers starting out in the mortgage industry. Good leads and great loan programs.

Cons

Non engaged leadership, too much lip service, no mortgage loan officer support. Too much free admin check the box work to make management look good. Ridiculous expectations for 100% comissioned mortgage loan officers.

Viewing 397 - 399 of 54,418 Reviews

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