Wells Fargo reviews

3.5

58% would recommend to a friend

(54,303 total reviews)
avatar

Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

54K reviews
1.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

- the co-workers can be nice - pay is good

Cons

- Leaving misleading positive reviews to fool prospective employees. - Waterfall disguised as Agile. They're not fooling anybody. - Awful code quality process. There's a checklist of requirements that changes constantly for reasons nobody can specify. Things don't get deployed until the entire application is completely finished, which in software engineering means never. Nothing is ever finished. This results in deployments of massive chunks of code, which we all know is more risky than deploying completed bits and pieces. - Forcing employees to come into the office when the teams they work on are spread across the globe. So employees go into the office for "face time" on Skype and Teams. A stated reason for making everyone go back into the office was so we can chit chat and build professional relationships with people not on our team, but of course nobody's given the time to do that. You're booked constantly with meetings so every bit of non meeting time you get you dedicate to doing your work. Also not everybody is interested in chit chatting with people they don't work with. In short they only want you back into the office because, unlike smart managers, they care about the time your butt is in the seat not the work you get done. - extremely unstable development environments. - Excessive amount of documentation, duplicate documentation, and out of date documentation - 200 hour SLAs. Really? SLA? There's no reason to have this anymore. And did I mention 200 hours?! Just get the ticket and work on it! Most of the "engineers" that pick up these tickets are off shore, and on multiple occasions they waited until the 200 hours is almost up to start work on the ticket, but they don't know what to do so they "work" on it and then immediately mark it as done thereby resetting the 200 hours. Of course they aren't real developers so they don't know what to do, but now they're given an additional 200 hours to complete their work. They do all of this without once reaching out to the person who made the request. Very unprofessional. - Dev teams are told we MUST do agile (even though it's not agile) so we're all working on 2 week sprints, yet every little thing we want to do outside of our local machine requires a 200 hour SLA ticket to be submitted. I'm not that good at math, but 200 hours is way longer than 2 weeks. - Everything requires a stupid ticket, which has a 200 hour SLA attached to it. And the "developers" that pick up these tickets have no idea what they're doing. You need to call them and walk them through exactly what to do or else they won't know, but you're not allowed to do it yourself. Not even in the dev environment. This is how I had to instruct one of the "devs", "You need to go to this URL. Ok, now click on login. You need to enter your credentials. No I can't see what your password is so you can go ahead and type it in the password input field." I wish this is a joke, but it is not. And what did this "developer" need to do that I had to give such detailed basic instructions? He needed to update environment variables, which should've taken no longer than 5 minutes, but they took the entire 200 hour SLA to complete this task... It's sad. -

2.0
Sep 25, 2021

Sad, sad state of affairs

Recommend
CEO approval
Business Outlook

Pros

There are always nice people in every job - folks who actually want to do a good job and be helpful.

Cons

If you want to be a eunuch then Wells Fargo is the place for you! While they present an attractive image in their mission and value statements, the reality is quite different - the majority of people you interact with are dispirited, disillusioned, mentally exhausted, and unmotivated. They are just treading water until it is time to retire. I have been in business for 27 years and worked previously at Wells over 20 years ago. The amazing thing is they have not grown as an organization in those past two decades. The same dominance-based structure is firmly in place - one that withholds information from the employees in order to allow the managers to feel they are in control. Perhaps they believe they are adding value? It is a pretty sad state of affairs when territorialism and protecting your image are the main goals of the so-called leadership (in actuality, 'rudderless ship' is the best analogy). Saul van Beurden is very compelling and seems open minded and helpful - but the reality is you will never work for anyone like him. Your managers will be barely literate and emotionally stunted individuals who never say 'Thank You' or acknowledge your work ('No, folks - a paycheck really is not enough!'). Purportedly they are implementing Agile but it is really Agile in name only; the teams are completely disempowered and unable to plan given the shifting requirements and paucity of information. Again, it feels like this is a control issue where the many levels of weak management don't want to face their approaching obsolescence. Sad state of affairs - so many people wasting their lives working in meaningless job. It is a paycheck - and that is the best you can hope for at WF.

1.0
Aug 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Some job security, health benefits, and 401k.

Cons

I’ve been at this company for 4 years and have worked as a teller, banker, and now fraud specialist. Let me tell you, this company does not have their stuff together. If you’re a person who has a growth mindset then this place will disappoint you and ultimately hinder you. Management is horrible, you can express your concerns, problems, offer solutions and be enthusiastic about improvement and growing within the company. It really means nothing. Wells Fargo has no problem with demanding certain expectations of their employees when it comes to sales, production goals etc. However, they do not operate by the same standards. The workplace culture is more focused on micro management. (even though it appears no one really knows how to do their job) Lastly, they will implement changes randomly and add on more responsibility with little to no training or compensation. This place will truly have you working harder, making less, and confused about whether or not you actually know how to do your job.

Viewing 55 - 57 of 54,303 Reviews

Glassdoor has 58,394 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.