Note: This list is centralized to the East Los Angeles Branch, your branch experience will vary with this company.
- Management can be incompetent.
- Management lacks communicative and motivation skills.
- Company cares only about the numbers and not the customers.
- Many branch game to reach goals and solution numbers [people will find products added to their accounts without their knowledge only to be reported to please the district manager].
- If the numbers are not met, manager will threat and psychologically demotivate employees by berating employee infront of customers, talk to other branch managers over the phone, within earshot of Teller line, and complain about how the employees do not care about their job.
- The professionalism of this branches management is horrible and delusional, e.g. the awareness that other branches are gaming but purposefully will tell employees that to do so isn't going to result in sales while being honest and truthful doesn't result in numbers.
- Experience and customer service skills are not valued there. Management only caters to those employees that stroke management's sore ego.