Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 179 reviews)); "Good environment and culture" ((in 127 reviews)); "Good salary and esxpections of work" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 91 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Skip to content Skip to footer

Notifications

Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jan 11, 2019

Toronto WUBS dealer

Dealer

Recommend

CEO approval

Business Outlook

Pros

Good team mates and lower level management. Good money for senior dealers

Cons

Senior leadership has completely decimated any positive culture. Online dealing platform is a dinosaur. Red tape galore and terrible sales leadership that does not put the customer first and is all about bottom line.

Western Union Response

First, thank you for your service to Western Union for over 10 years. We are happy to hear you enjoyed working with your colleagues. However, we’re disappointed to hear about your feedback on leadership. At WU, we strive to promote a culture of collaboration and encourage every employee to share their ideas and concerns. We are also dedicated to implementing thoughtful channels to help us grow, learn from feedback, and remove roadblocks to decision making where possible. We will share your thoughts with the necessary teams.

2.0

Oct 18, 2018

I have been working at Western Union full-time (More than a year)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been working with WU, pune office more than a year. Apart from good architecture of office, dint find anything good.

Cons

1. Managers hired from service based, cant get out of their service based mentality 2. Too much fake promises 4. You will have to take calls from home at any time.

3.0

Aug 12, 2018

IT SUCKED. every manager treated me like crap!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The free food. And that’s it.

Cons

Everything else. Being stuck in back drive thru is so bad.

Viewing 319 - 321 of 2,935 Reviews

Top companies for "Compensation and Benefits" near you

Revolut

4.3★Compensation & Benefits

tabby

4.0★Compensation & Benefits

Unlimit

4.2★Compensation & Benefits

Jobs at Western Union

Front Desk Ambassador (Badge Administrator)

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Vereinigte Staaten von Amerika

$120K - $150K /yr

(Employer provided)

View job

Regional Sales Support

Major Incident Manager