Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

If you have a great boss you will love working here.

Cons

Everything gets blamed on someone lower in the hierarchy, if you don’t have a great boss dealing with that stuff it will not be a good environment

1.0
Jan 25, 2024

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

I would not recommend anyone work here. Micromanaging all the way from the top. Constantly being told to just do as your told and not as questions. Your opinion doesn’t matter. Shady business practices. When new CEO came on all the higher ups were replaced with white men.

Cons

Good severance. That’s all. Nothing else.

2.0
Dec 28, 2023

Not a great place anymore

Recommend
CEO approval
Business Outlook

Pros

It - used to have- mature Product organization, SAFe practices. 2 days from office flexibility, office cab option.

Cons

Long work hours esp early morning and evenings with US teams, extreme execution pressures with no thanks you culture, uninspiring and toxic new leadership, fading respect for SAFe and processes, changing priorities.

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Western Union Response
2y
Thank you for leaving a review. Throughout our company’s lifespan, we have continuously strived to evolve to serve our customers, and this phase of our evolution is no different. Since the announcement of our Evolve 2025 strategy, our company has been undergoing a transition into adopting structures, technology, and processes that enable us to execute our strategy and serve our customers better. We understand that dealing with these changes can be challenging, and we value the insights and feedback that come our way. We look forward to our leaders and employees evolving alongside the rest of the organization as we work to achieve our mission of becoming the world’s most accessible financial services company.
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Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.