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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Sep 18, 2023

      Ever changing chaotic environment

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were decent

      Cons

      No consistent sense of direction or stability

      avatar
      Western Union Response
      2y
      Thank you for leaving your review! We're thrilled to hear that you appreciate our employee benefits. Our employees give their best in their work so we show our care and appreciation by providing competitive salaries and various benefits. Our organization has been undergoing several changes as we transform our business, and we understand that dealing with these changes can be difficult. We value all feedback that comes our way, especially regarding leadership and the organization, and we will take note of your review moving forward.
      2.0
      Jul 22, 2023

      Good benefits, organizations Speaking its a nightmare

      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay benefits people medical insurance (most employers provide 1 now a days)

      Cons

      Upper management A lot of organizational changes per year Same teams from different regions are always fighting, there isnt a "global team work" its more like. You suck and we rule. If you want to Grow internally, you must either be from India or US, there is no space for the rest of the regions.

      avatar
      Western Union Response
      2y
      Thank you for leaving a review and being with us for over four years. We're thrilled to hear that you appreciate our employee benefits. Our employees give their best in their work for Western Union, so we show our care and appreciation by providing competitive salaries and various benefits. We know the changes our organization is going through have led to some difficult decisions, and we support each employee during this time. As our organization continues to evolve, we appreciate reviews like yours, and we will look for ways to share your comments to help influence positive change.
      3.0
      Mar 22, 2023

      Great place if you enjoy silos

      Solution delivery manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Structured Org’s Predictable workload Simple annual bonus process Opportunity to move around company Decent benefits Good onboarding program Nice Corp HQ building

      Cons

      Poor leadership Siloed teams/processes Frequent layoffs Contractor Mecca Low pay compared to market Poor stock performance Behind in technology Drifting corporate culture C-suite lip service Lots of bureaucracy Hard to get things done quickly 1 IT issue mysteriously affects entire company Focus is always on existing processes even if outdated Teams with defined processes are not flexible and will not consider change Change is a bad word at this company

      avatar
      Western Union Response
      3y
      Thank you for leaving a review and for your service of over 20 years! We care about every employee and do our best to provide great benefits and a positive, collaborative work environment. Our organization has been going through a transformative time, and we understand that the recent changes can be challenging to manage. We believe these changes will help us continue to be a leader in the money transfer industry. As our organization evolves, we will look for ways to share your feedback with appropriate teams. We wish you all the best in your future endeavors.
      Viewing 385 - 387 of 2,934 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.