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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Nov 22, 2022

      So Woke it's Broke

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company, great manager, mature processes

      Cons

      Working here is like going to work at the DNC. The focus on Liberal Left Woke policies dominate the work landscape. They also still try to force vax employees despite the tidal wave of data showing it's dangerous.

      avatar
      Western Union Response
      3y
      We appreciate you providing a review and your dedication for more than four years. We love hearing you have a great manager, as we understand management's impact on our employees! We are sorry to read the comments about your experience here. We continue to prioritize our employees' health and safety as we return to a connected workplace. We encourage you to share this feedback in our quarterly Western Union Listens survey or connect with HR. We hope you have continued success as an Analyst with our Denver team.
      3.0
      Nov 21, 2022

      50-50 company

      Senior specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - An established brand with over a170- year history - good global programs for career growth and development - supportive manager - salary is good

      Cons

      - too many changes in the organization, and it happens way too often - too many layoffs, especially for contractors; even top executives are getting laid off - you can never be sure that your role is safe. There is a constant fear that you can be let go - age of the company shows based on the leaders they hire (boomer-led company) - lack of innovation has led the company to play catch-up with its competitors - not much flexibility to work-from-home

      avatar
      Western Union Response
      3y
      We appreciate you sharing your detailed review. We love that you feel supported in your career growth, have a supportive manager, and have a good salary! Providing each of these is vital to our culture and ability to drive business forward for our customers. Change is required to help us execute our Evolve 2025 strategy. We know these changes can be difficult and bring impacts in various ways. We believe they will set us up for continued success as a global financial services leader. We appreciate your compassion value idea, and we encourage you to share this great idea through our quarterly Western Union Listens survey. We wish you continued success as a Senior Specialist at Western Union.
      1.0
      Sep 8, 2022

      Burning to the Ground

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Very diverse global organization -Flexibility

      Cons

      It is very sad to say there are far far more cons than pros since the new CEO has started -Seriously understaffed based on everyone quitting -Can’t get work done because every group is short staffed but management expectations don’t change, feels that there is no empathy for employees surrounding workload -Many groups are working weekends -Compensation: bonuses and raises are frozen -Layoffs -Extremely cut-throat and egotistic environment -A culture of bullying, seems that casual racism is tolerated even at senior management levels -Numerous female leaders leaving -Executives used to be very diverse but have since been replaced by all white male executives with the exception of 3-4 leaders -Micro-management -No upward mobility with nearly 490 job postings but no opportunities in Denver, only at regional level which are out of the country

      avatar
      Western Union Response
      3y
      We appreciate your feedback and are glad to hear you enjoyed how globally diverse our organization is. At Western Union, we aim to foster a positive and inclusive work environment where every team member can reach their full potential, so we’re disappointed to learn that you had a different experience while working here. We do not tolerate racism or bullying and take your concerns seriously. We encourage you to make a report at wuethics@westernunion.com or wuethicshelpline.com. Your feedback is important to us, and we’ll look for ways to share your thoughts with leaders who can help improve in the future.
      Viewing 388 - 390 of 2,935 Reviews
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      Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.