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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Aug 30, 2022

      Abandoning ship

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Don’t have any to add.

      Cons

      Seriously overworked and people are leaving left and right. It will be years before the overwork now will benefit the company. By then, we’ll be too burned out to have stayed around. So, who will want to come work here?

      avatar
      Western Union Response
      3y
      Thank you for your review. We appreciate your journey with us over the last eight years but are disappointed to receive this rating. At Western Union, we want all our employees to have fulfilling careers and a healthy work-life balance. Additionally, our compensation plans support the delivery of our business strategy with metrics that drive growth and the company’s future success. Should you wish to discuss any other aspects further, please share your concerns and ideas with your manager, or consider sharing through our quarterly Western Union Listens survey.
      2.0
      Jul 27, 2022

      Used to be good

      Area sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall they have good benefits.

      Cons

      There is a reason why they have so many available positions. Middle management is the worst. Also I was supposed to be in a sales position but most of the time I was chasing the support people because they are are mediocre at best. Earning commissions is near impossible and the basic is not that great. Run the other way!!!

      avatar
      Western Union Response
      3y
      Thank you for your thoughtful review. We are happy to read that you appreciated our benefits while working with us, but are disappointed by your cons. We are sorry to hear you had a negative experience and will share it with appropriate leadership teams to improve the support provided to our ASEs. We understand the impact that all our colleagues have on our work. Feedback like yours is essential to continue moving our organization in a positive direction and remain a leader in money movement.
      1.0
      Jun 7, 2022

      So much happier now that I left

      Business development associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good insight to the inner workings of a global brand. They are market leaders at what they do and have been for quite some time. There are many different departments and the company would be quite willing to see you move internally if you feel it will be a good fit for you. Earning potential in sales can be very good if you find the right opportunity.

      Cons

      I was a part of the graduate scheme and to be honest it seemed like a bit of a shambles. No real clear, defined structure to it all and it honestly felt like a mistake making this my first step into the corporate world. Management structure was poor. As a salesperson, commission and sales performance were tied completely to that of your manager. It really is luck of the draw as to who you worked for.

      avatar
      Western Union Response
      3y
      We are grateful for your thoughtful pros: working with a market leader who supports internal growth for its employees. We agree! However, we’re sorry to read your cons. We understand that leadership critically impacts the organization, so we hold our leaders to the highest standards. We appreciate your insights and will look for ways to share this feedback with those who can help drive impactful change. We wish you much success on the next part of your career journey.
      Viewing 391 - 393 of 2,935 Reviews
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      Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.