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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Apr 11, 2022

      Terrible company to work for! Constant revolving door - Employees always leaving

      Fundraising/development, manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary / compensation is good.

      Cons

      The company has ineffective leaders and management micromanages employees. There is no work life balance. The onboarding is also insufficient and they don’t value employees. The company is like a revolving door. Employees are constantly leaving.

      avatar
      Western Union Response
      4y
      We appreciate you sharing your feedback with us. At Western Union, we’re proud to take great care of our employees and their families with our Total Global Rewards Program. This includes competitive salary, benefits, paid time off, recognition programs, world-class training & skills development, and promoting a diverse and inclusive culture. Given the cons you shared, we encourage you to discuss them with your leadership team and through our monthly WU Listens survey so that your essential feedback can be heard within the organization.
      2.0
      Mar 30, 2022

      Terrible management that'll do anything to get promoted

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and some good people

      Cons

      Old tech/platforms. Little to no training or leadership for the staff. Siloed structure meant that it was always a challenge to collaborate across teams/regions. Extremely poor management that happily throws people under the bus so they can get promoted. Different rules and opportunities if you were part of the right cliques. I witnessed multiple instances of bullying and harassment from both managers and colleagues and it was always just swept under the carpet by HR and leaders.

      avatar
      Western Union Response
      4y
      We appreciate your thoughts and are sorry to read your negative sentiments. We're committed to providing a safe and respectful work environment for our employees, as set out in Western Union's Code of Conduct. We encourage employees to share their concerns through wuethics@westernunion.com. We wish you the best in your next career pursuit.
      2.0
      Oct 27, 2021

      overworked employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is some great work happening

      Cons

      all that great work it is at the expense of the employees. As we have teams and memebers of those teams, in multiple locations across the globe, there are many early morning and late evening calls for everyone. Upper Management requests that boundries be set, but if that happens, the work doesn't get done due to the current mantra of being 'Lean and Fit'

      avatar
      Western Union Response
      4y
      Thank you for sharing your feedback and your 5+ years working with us. We are disappointed to hear of your experience regarding workload as we want all our employees to have fulfilling careers and a healthy work-life balance at the company. Employee feedback is always valuable to us and we provide various avenues for this - consider discussing with your manager, answer our monthly WUListens survey, or reach out confidentially to careers@westernunion.com.
      Viewing 397 - 399 of 2,935 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.