Western Union Associate, Solution Engineering reviews

2.6

29% would recommend to a friend

(47 total reviews)
avatar

Devin McGranahan

41% approve of CEO

10% positive business outlook

Associate, Solution Engineering employees have rated Western Union with 2.6 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Associate, Solution Engineering professionals have an average working experience there. Western Union is rated 30% below average by Associate, Solution Engineering professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

47 reviews
4.0
Jun 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Good work culture. Employee friendly policies

Cons

Designations are not in par with industry

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Western Union Response
4y
Thank you for your review. We love that you noted our culture and policies as pros to working at Western Union! We do our best to foster an inclusive culture where all our employees are treated with our core values of trust and respect. However, we're sorry to hear about your feedback as we strive to keep up with industry standards. We appreciate all the feedback that we receive from current and former employees, and we will share comments like yours with the appropriate teams.
4.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Work life balance Benefit abd medical insurance Technologies

Cons

No positive outlook People are not good Timings

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Western Union Response
4y
Thank you for taking the time to leave a review. We're glad you are enjoying work-life balance, benefits, and technology at Western Union! However, we’re disappointed to hear about the cons you experienced. We assure you that we care about each employee on our team, and we are committed to fostering a collaborative and interconnected culture. We value employee feedback, and as a current employee, we encourage you to continue sharing your feedback during your 1:1s with your manager and our monthly WU Listens survey.
1.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay, Company policies (Don't fall for it I have regretted joing WU every single morning I woke )

Cons

1) Dirty Politics: This made work environment hostile for me. Leads have created their own individual groups and Jr Associates and Associates are treated like slaves. It's been specifically mentioned by your lead that do not take help from other group people or else you have to face consequences. WU is loosing good people and also it's Image in the market because of bad people especially Group Leads. 2) No work life balance: Too much work load and lot of pressure from management to complete the work assigned. No prior planning or estimation is made before assigning any task/work. I had to stretch my hours almost every day. 3)Most of the seniors responsible for implemention lack Technology knowledge and skill sets. is outdated as most of the applications are legacy stack no intention for improvement. 4) Micromanagement: Lack of freedom and no employee empowerment. 5) Their is a huge difference between the Job description mentioned during hiring and actually work.

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Western Union Response
5y
Thank you for taking the time to leave a detailed review. We are pleased that you mentioned compensation and company policies as pros! However, we’re sorry to hear that you do not recommend us as an employer. We understand that management can have a significant impact on our employees across the organization. We also want all our employees to feel fulfilled with their work while achieving a work-life balance. We take to heart all the feedback we receive from our employees, and we will share your review with the appropriate teams to help create a better employee and candidate experience. We empower our employees to share their ideas and feedback. As a current employee, we encourage you to share your thoughts through our monthly WU Listens survey and report any concerns through our reporting channels, such as our People Services Portal and Ethics hotline.
Viewing 43 - 45 of 47 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.