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      Western Union

      Engaged Employer

      Western Union Associate, Solution Engineering reviews

      2.6

      31% would recommend to a friend

      (48 total reviews)
      avatar

      Devin McGranahan

      44% approve of CEO

      11% positive business outlook

      Ratings by category

      3.2

      Compensation and benefits

      3.0

      Diversity & inclusion

      2.8

      Career opportunities

      2.6

      Culture & values

      2.4

      Senior management

      2.3

      Work/Life balance

      Associate, Solution Engineering employees have rated Western Union with 2.6 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Associate, Solution Engineering professionals have an average working experience there. Western Union is rated 30% below average by Associate, Solution Engineering professionals compared to other employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      48 reviews
      1.0
      May 27, 2021

      Do not join: No work life balance

      Associate solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, Company policies (Don't fall for it I have regretted joing WU every single morning I woke )

      Cons

      1) Dirty Politics: This made work environment hostile for me. Leads have created their own individual groups and Jr Associates and Associates are treated like slaves. It's been specifically mentioned by your lead that do not take help from other group people or else you have to face consequences. WU is loosing good people and also it's Image in the market because of bad people especially Group Leads. 2) No work life balance: Too much work load and lot of pressure from management to complete the work assigned. No prior planning or estimation is made before assigning any task/work. I had to stretch my hours almost every day. 3)Most of the seniors responsible for implemention lack Technology knowledge and skill sets. is outdated as most of the applications are legacy stack no intention for improvement. 4) Micromanagement: Lack of freedom and no employee empowerment. 5) Their is a huge difference between the Job description mentioned during hiring and actually work.

      avatar
      Western Union Response
      5y
      Thank you for taking the time to leave a detailed review. We are pleased that you mentioned compensation and company policies as pros! However, we’re sorry to hear that you do not recommend us as an employer. We understand that management can have a significant impact on our employees across the organization. We also want all our employees to feel fulfilled with their work while achieving a work-life balance. We take to heart all the feedback we receive from our employees, and we will share your review with the appropriate teams to help create a better employee and candidate experience. We empower our employees to share their ideas and feedback. As a current employee, we encourage you to share your thoughts through our monthly WU Listens survey and report any concerns through our reporting channels, such as our People Services Portal and Ethics hotline.
      4.0
      May 14, 2021

      A great company to work for

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people policies with support from hr

      Cons

      Slow pace of pace and legacy tech

      avatar
      Western Union Response
      5y
      Thank you for your review. We're glad that you mentioned our policies as one of the pros of working at Western Union! We strive to create a healthy work environment where employees are fulfilled and supported with their work. However, we're sorry to hear about the cons you mention. We understand your concern with company growth, but through our WU Way, we believe that the changes we're doing will continue to improve our customer experience and drive steady growth for the organization. During this transformative time, employee feedback is critical to help us ensure we are creating positive change. As a current employee, we encourage you to continue sharing your feedback by discussing your experience with your manager and answering our monthly WU Listens survey.
      5.0
      Aug 11, 2020

      Best Company I worked

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      HR policies, Management, work environment, open to talk anything( knowledge, ideas etc.,), flexibility and many more....

      Cons

      As per my view, 0.

      avatar
      Western Union Response
      5y
      No cons?! This is what we love to hear! #WOOTWU We're proud to take great care of our employees and their families with our Global Total Rewards program, and so we're thrilled to hear of all the pros you mentioned. Thank you for leaving such a positive review, and we hope you continue to have a great experience as a Western Union employee!
      Viewing 46 - 48 of 48 Reviews
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      Western Union reviewsWestern Union Associate, Solution Engineering reviews

      Glassdoor has 3,789 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.