Western Union reviews

3.3

54% would recommend to a friend

(2,926 total reviews)
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Devin McGranahan

46% approve of CEO

46% positive business outlook

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jul 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Only benefit here is good medical policy

Cons

US management treat you like slave. If you have taking initiatives they will always pull legs. They will hire directly from vendor to make their life easy. And if you try to escalate things they will call you over weekend or over night and threatens you for your job.

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Western Union Response
7y
We're disappointed to hear of your perspective as it does not align with our core values. We'd like to further understand the concerns you have noted. If you feel comfortable doing so, please email us confidentially at careers@westernunion.com.
1.0
Feb 20, 2018

Poor at compensation, diversity and growth opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance and work from home opportunities

Cons

Promotion from within is very limited; compensation improvements within same position do not exist; bonuses rarely paid in full; diversity in SF office product and engineering specifically are basically for H1Bs only....pretty sad. Also, non performers are allowed to keep their job.

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Western Union Response
7y
We're sorry to see that you've had a negative experience. We strive to provide opportunity based on knowledge, skills, ability, and contributions. In regards to your feedback on diversity, we're proud to say that our diverse team is a big part of our corporate identity at WU. We will keep your comments in mind moving forward.
1.0
Jul 11, 2017
Recommend
CEO approval
Business Outlook

Pros

No accountability as senior mgmt doesn't have a clue what actually happens. Come and go as you want, work from home as you wait for your job to be eliminated as all jobs are moving to the new office in Pune India

Cons

Knowing your job will be eliminated eventually , today 82% of all IT workers are TATA contractors in India, hard to get any work done as the outsourcing companies control everything

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Western Union Response
8y
Hello, we appreciate you taking the time to share your concerns. As Western Union continues to focus on technology, we are implementing a new location that will enable us to align our presence to support future capabilities and foster relationships where we are co-located with business partners. We will continue to utilize our Englewood office as a key location for IT and other roles and it will continue to be our corporate Headquarters. We take your feedback seriously and would like to address them. To schedule some time to talk to someone in-person, confidentially, please email: careers@westernunion.com.
Viewing 55 - 57 of 2,926 Reviews

Glassdoor has 3,782 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.