Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

54% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 205 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good environment and culture" ((in 123 reviews)); "Pay is good and competitive" ((in 99 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 84 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 61 reviews)); "Senior management is completely disconnected." ((in 31 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.3

54% would recommend to a friend

(2,927 total reviews)

Devin McGranahan

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,927 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 29, 2017

The next Sears.

Director

Recommend

CEO approval

Business Outlook

Pros

Come and go as you please, global co-workers, sometimes interesting projects, generous PTO policy.

Cons

Where to start? Management is a revolving door. If your in management, you will eventually get laid off. The company can't figure it's way forward. Layoff, layoffs, and more layoffs...every single year. Offshore, outsource, and general continual cost reductions is the norm. Company wants to be the next FinTech leader but its management and culture is stuck in large company mode.

Western Union Response

Thanks for your feedback. We appreciate the "pros" you highlighted, but we would like to speak with you about some of the "cons" you shared. To schedule some time to talk to someone in-person, confidentially, please email: careers@westernunion.com. Thank you.

2.0

May 19, 2017

Nice people, but the downward spiral of culture and performance will continue

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people, diverse culture, nice trips if you're senior management

Cons

Lack of discipline to stick to strategy, only strategy is cost-cutting with annual corporate layoffs. Lots of talk about "new" focus, but it's repackaging of already-tried approaches. Management scared to take bold moves that are needed in an industry that is quickly passing them by.

Western Union Response

Thank you very much for sharing your feedback. WU is expanding its digital offerings globally, and the organizational structure has shifted in order to support this technology focus. We noticed you are a former employee of WU, but we would like to address your concerns. Please feel free to email us at: careers@westernunion.com. Thanks again for your time.

2.0

Apr 15, 2017

Know your Competitive Advantage .

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Omnipresence across the world and helping people to move money for better.

Cons

Laid back work environment ,no challenges and most of the employees are disengaged. Middle level executive/management have no idea on what they are doing and how to keep their employees motivated .

Western Union Response

Thanks for the feedback. We truly value our global presence and our purpose of moving money for better. Western Union is rapidly expanding its digital offerings globally, with quick changes at times. We're very interested in continuing to drive down bureaucracy wherever there is opportunity. We would like to get details about your advice to management. To schedule some time to talk to someone in-person, confidentially, please email: careers@westernunion.com.

Viewing 58 - 60 of 2,927 Reviews

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Jobs at Western Union

Director of Banking Operations

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