Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

54% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 205 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good environment and culture" ((in 123 reviews)); "Pay is good and competitive" ((in 99 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 84 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 61 reviews)); "Senior management is completely disconnected." ((in 31 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Skip to content Skip to footer

Notifications

Western Union

Western Union reviews

Compare reviews

3.3

54% would recommend to a friend

(2,927 total reviews)

Devin McGranahan

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,927 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 4, 2025

Avoid this company at any cost!!!

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Ctc, medical insurance, annual leaves

Cons

Mass layoff second wave in June 2025 more than 120+ layoff in single day Mass layoffs first wave in APR 2025 more than 180 + layoff in single day Pathetic politics No criteria for layoff No clear vision from leadership one day they will hire to increase FTE, next week they will add contractors to reduce cost and fire FTEs Toxic work culture All good reviews whatever are seen are forced reviews to maintain balance 8 hrs mandatory in office policy for wfo days Your supposed to work even after reaching home 14-15 hrs working Old tech stack, no new technologies

4.0

Jul 30, 2023

Be ready for a LOT of change

Vice president

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent compensation package, lots of opportunity to move around the company and learn a lot. Travel opportunities if you want to see the world. Strategy is right to help company grow, but they are still figuring out execution.

Cons

Lots of layoffs and re-orgs. The company is going through a lot of change. The entire leadership team has turned over and are looking for fresh new ideas and talent to help move the company forward. They have moved to a hybrid model, so mandatory 3 days a week minimum in the office, more if you are an exec. Get ready to work long hours, weekends. There are no boundaries.

2.0

Sep 5, 2019

Flat line stock and losing value

Director

Recommend

CEO approval

Business Outlook

Pros

Great people, some fun projects.

Cons

Layoffs. McKinsey playbook means it's all about cost cutting. Highly relationship-oriented culture -- if you're not at the right level, you're voice doesn't really matter.

Western Union Response

Thank you for providing your feedback. Given our globally-minded nature, we’re constantly reviewing key considerations for where our jobs should be located as well as the demand for the roles we need to achieve our business results. Our global workforce of talent is one of our strongest selling points as an employer and we're glad to see you acknowledge your colleagues as great people. While you may not have had the best experience recently, we would like to speak with you confidentially and get more details about your feedback. Please email us at careers@westerunion.com.

Viewing 64 - 66 of 2,927 Reviews

Top companies for "Compensation and Benefits" near you

Revolut

4.2★Compensation & Benefits

tabby

4.0★Compensation & Benefits

Unlimit

4.2★Compensation & Benefits

Armenian Card

4.1★Compensation & Benefits

Jobs at Western Union

Director of Banking Operations

Wien

View job