Western Union reviews

3.3

54% would recommend to a friend

(2,927 total reviews)
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Devin McGranahan

46% approve of CEO

46% positive business outlook

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,927 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 9, 2019

Worst Management and HR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cab facility Nothing apart from this that I can think of

Cons

No hikes No promotion HR is not aware about the policies Nobody is bothered about your concerns No work life balance Late night calls everyday

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Western Union Response
7y
We have read your feedback regarding our Human Resources team and are disappointed to hear of your perspective. We are committed to fostering a culture where employees are able to share their concerns and constructive feedback. We plan to share this feedback with our HR leadership team, and we'd like to understand more about your specific experience at our Pune office. If you feel comfortable, please reach out to us confidentially at careers@westernunion.com.
2.0
Oct 17, 2018

Project Manager

Recommend
CEO approval
Business Outlook

Pros

Flexible work life and vacation. Somewhat decent salary but yearly increases are minimal.

Cons

No growth for tenured employees. You can be in the same position for 10 years without any natural progression in your career path. The only way to move up is to apply to a position once it becomes available. Those positions mostly are people management positions and the company seems to hire those without any proper people management skills. Management will also let their talented individuals leave the company without trying to keep them. Everyone seems replaceable. The New York office is also segregated from the rest of the company. There's minimal HR presence and no culture to be had. That office has become a very sad place to work on a daily basis. Senior Management are either fully remote or hide out in their offices. No product innovation. The current product and project management team keep recycling the same product based on a reactions in the industry. These teams need a major overhaul with talented individuals keen on developing the best software and experience possible. 1999 called, they want their website back.

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Western Union Response
7y
We are disappointed to hear of your comments regarding career growth at WU. We care deeply about each member of our WU family and we work hard to create opportunities for education and professional growth. We are sorry to hear your experience did not reflect this mission. We appreciate you taking the time to share detailed feedback and we will share this with the appropriate teams.
2.0
Oct 16, 2018

So much room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, the people, new office. Onboarding is terrible. Some leaders really are embracing the change for the better (maybe 15% in Denver)

Cons

The leadership (Director and Above) have been there for so long and talk about change but won't embrace it. There are constant layoffs making for a hostile environment. HR does not support the employee,

avatar
Western Union Response
7y
We have read your feedback regarding our Human Resources team and are disappointed to hear of your perspective. We are committed to fostering a culture across our organization in which employees' are able to share their concerns internally. We'd like to understand more about your experience, so if you feel comfortable, please reach out to us at careers@westernunion.com.
Viewing 67 - 69 of 2,927 Reviews

Glassdoor has 3,783 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.