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      Western Union

      Engaged Employer

      Western Union reviews

      3.3

      54% would recommend to a friend

      (2,928 total reviews)
      avatar

      Devin McGranahan

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      Western Union has an employee rating of 3.3 out of 5 stars, based on 2,928 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 27, 2017

      Best Time to Start Working With Western Union TEC , Pune

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything! The people are all super nice and friendly, probably because we are all treated with respect. Really relaxed, family style atmosphere but doesn't stop your ability to work like some places. Transparent Culture and continuous Town Halls with leadership as well as managerial members keeps the information flowing and employees informed with almost everything happening. Great benefits at personal as well as family level plans, and HR Management to help and assist individual employees. Multiple committees to encourage Fun at work as well as monitor work life balance. Management really take the time to talk to everyone and listen to opinions. Highly cultured and Motivated work environment. The WU TEC starting at Pune has an ample of opportunities being provided to the on-boarding employees to start from scratch, I recommend it is the best time to be a part of the organization.

      Cons

      I didn't start work here years ago!

      avatar
      Western Union Response
      8y
      Thank you so much for such positive and detailed feedback on your WU experience! You have mentioned so many things we strive for: being Trustworthy & Respectful, developing great leaders, and offering competitive benefits! We hope you are enjoying the Pune office!
      5.0
      Feb 19, 2017

      Changing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Purpose of moving money for better is real at WU. The good the company does is amazing, often overlooked. New focus on wuway gives all employees hope for the future.

      Cons

      Too much bureaucracy and non-value add work mainly driven by finance and legal. Can be passive aggressive, vp's complain without offering solutions.

      avatar
      Western Union Response
      9y
      Thanks for the feedback. We agree that the company is going through an exciting period of change and rapid digitization. We are interested in continuing to drive down bureaucracy wherever there is opportunity. Please share specific ideas with us internally.
      2.0
      Apr 27, 2016

      Churn and burn

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Diverse - Fast-moving, complex business - Some good, smart people - Could have strong potential for social impact

      Cons

      - Management has lost the plot; stagnant stock price - Constant transformation - Annual layoffs for last 7+ years - Move toward flatter structure leaves fewer opportunities to advance; means that good senior people are being let go - Too many HR programs and demands; no consistency or strategy - No work-life balance - Culture seems nicey-nice on the surface, but leads to back-channeling / back-biting - Too many silos, lack of alignment on how things get done - Real gender issues that they are glossing over with a few new campaigns - No longer investing in social impact / community in any real way

      Viewing 82 - 84 of 2,928 Reviews
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      Glassdoor has 3,784 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.