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      Western Union

      Engaged Employer

      Western Union reviews

      3.3

      54% would recommend to a friend

      (2,926 total reviews)
      avatar

      Devin McGranahan

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Nov 21, 2020

      The processes are a bit outdated sometimes, but good environment overall

      Senior marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work life balance was good, at least in the Vienna office. There was a sense of friendship and teamwork in the office.

      Cons

      Really hard to advance in career and switch jobs, mostly because management and outdated processes.

      avatar
      Western Union Response
      5y
      Thank you for leaving a review of your experience at Western Union. We're glad that you enjoyed work-life balance and the company culture as we strive to foster a diverse and inclusive work environment. However, we're disappointed to hear about the con you experienced in terms of career growth. We do our best to provide opportunities equally based on knowledge, skills, and contributions. We value all the feedback we receive from both current and former employees and as we continue to transform as an organization, we will share comments like yours with the appropriate teams.
      5.0
      Jan 23, 2020

      Good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary okay Benefits are good: Free Coffee/Tea, Flextime, Parkingspace and many more

      Cons

      sometimes the workload was heavy

      avatar
      Western Union Response
      6y
      Thank you for leaving a review! We’re thrilled to hear that you appreciate our employee benefits. Our employees give their best in the work they do for Western Union so we show our care and appreciation by providing a ompetitive salary and a variety of benefits. We hope you'll continue to have a positive experience as a #WUEmployee!
      4.0
      Jul 30, 2019

      Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoy the ride while it lasts! Great international teams, flexibility, enough room for individual drive and piloting new ideas, open-minded, team-oriented

      Cons

      short-termed based decision making: mostly only until next quater. Your job is never safe and your manager can change on an annual Basis.

      avatar
      Western Union Response
      6y
      We appreciate your dedication over the past 8 years at WU! We are glad to see you have enjoyed working with great people across the globe, and have even listed flexibility and career growth as pros. We are disappointed to hear of your experience as we enter this transformative time. Our commitment to our employees holds steadfast. We believe every person in our community deserves to be treated with uncompromising trust and respect and we are working toward this goal every day. If you would like to share any additional information regarding your experience confidentially, please feel free to reach out to careers@westernunion.com.
      Viewing 7 - 9 of 2,926 Reviews
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      Glassdoor has 3,782 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.