Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

54% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 126 reviews)); "Good salary and esxpections of work" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 91 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Senior management is completely disconnected." ((in 33 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.3

54% would recommend to a friend

(2,926 total reviews)

Devin McGranahan

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Dec 3, 2018

Senior Marketing Product Specialist

Product marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great atmoshere, great corporate culture, skilled people.

Cons

Not stable, no clear processes, very hard to be promoted.

Western Union Response

Thanks for sharing your thoughts. We're sorry to hear your feedback regarding career growth at WU. We support the professional development of our team and continue to look out for employees at all levels and departments. If you wish to share more, you can do so confidentially, by emailing careers@westernunion.com.

3.0

Dec 1, 2014

Driven by short-term strategy to satisfy shareholders rather than focusing on long term sustainable success

Talent management manager

Recommend

CEO approval

Business Outlook

Pros

Great people, however a lot have left, used to feel like a family and there used to be lots of opportunity. They give people good opportunities to learn and grow, move abroad etc. Not scared to make bold changes.

Cons

Decisions are made, you get part of the way to making it happen and then the landscape changes. No long term goal, just satisfying the shareholders from quarter to quarter. Significant change to regions, leadership, with short-term pressure.

3.0

Oct 12, 2013

It was the best of times and the worst of times.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WU offers a fantastic challenge for regional and global support to many different people and cultures. Money transfers to family members back home is greater than foreign aid. It is a great thing to help so many in very practical ways. WU is also innovating in mobile payments making it easier for people to send and recieve money.

Cons

W'U talks the talk but does not walk the walk in terms of racial diversity. Although there is more to diversity than race, there are no Blacks in senior management nor on the board of a company that prides itself on diversity. Explained as there are no qualified Black candidates when doing global searches for management positions does not suffice. There is also blatant sexist treatment of females.

Viewing 10 - 12 of 2,926 Reviews

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Jobs at Western Union

Director of Banking Operations

Wien

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