Western Union reviews

3.4

56% would recommend to a friend

(2,929 total reviews)
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Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 6, 2025

TOXIC TOXIC TOXIC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other than office location , there is NOTHING positive about this company.

Cons

I never knew a company could cause PTSD but after my time at Western Union, I most definitely have it. The Executive Team is one of the worst I’ve ever seen. HR does not care anything about employee well-being, they are only there for the company. They don’t divulge true results in employee surveys. The CEO’s Chief of Staff is a nasty human being with zero morals. The most TOXIC work environment I have ever worked in.

1.0
Aug 8, 2025

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Competitors are doing much better. Current leadership lacks the ability to run this company.

Cons

Dirty politics being played by the site leader in pune. He has filled most of the senior positions with his favourites, completely disregarding the skill and performances. His own team performed terribly. He has been recently removed from payments responsibility. He should also be removed from QA responsibilities. Company has incurred huge losses due to mistakes made by payments and QA team.

1.0
Jun 27, 2025

Toxic sinking ship

Recommend
CEO approval
Business Outlook

Pros

It's better than welfare or being homeless.

Cons

Terrible leadership that doesn't value employees at all. Compliance and risk department was been majorly slashed and all talent and knowledge has left. Shouldn't be long before one of the regulators hammers them with a fine, CEO has managed to drive the company value into the dirt since taking over (market cap is literally at 50% of what it was when he started) but he is making $13 million a year so he probably doesn't care.

Viewing 91 - 93 of 2,929 Reviews

Glassdoor has 3,785 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.