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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      56% would recommend to a friend

      (2,930 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 25, 2019

      Toxic work environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well known brand with international exposure

      Cons

      Terrible work-life balance, toxic work environment, and below market pay.

      avatar
      Western Union Response
      7y
      We are sorry to hear your feedback regarding work-life balance. Promoting a healthy balance is key to helping our employees achieve their best work! We hope each of our employees are happy and fulfilled in their roles, believing in the values our company shares and the work we do. As a current employee, we encourage you to share your concerns and you can do so confidentially by reaching out to careers@westernunion.com.
      1.0
      Mar 27, 2019

      Never give this company your all They will never give you theirs.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance hours are very flexible

      Cons

      Deceptive and dis honest managers

      avatar
      Western Union Response
      7y
      Thank you for sharing your review. We always appreciate hearing from our former employees and are glad you agree we offer a healthy work-life balance to our employees. We're sorry to hear of your comments regarding your management. Our leaders have a significant impact on the employee experience and we will share this with our teams in an effort to look for constructive improvements in our leadership development and coaching and reiterate our Code of Conduct where needed. We do wish you the best of luck in your career.
      2.0
      Jan 17, 2019

      Not always secure place to work

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great location, managers are typically flexible with work/life balance, salaries are descent and competitive, good camaraderie among employees.

      Cons

      Company motto is "cut, cut cut", rather than working smart. The company goes through a company wide lay off every year - at least for the past several years it has been this way. This impacts morale and employees are always whispering around the water cooler about when the next lay off is (a hostile atmosphere) The company wants to change for the better but struggles with it. VP level and above is very much a good old boys network. Instead of hiring competent leaders, they place someone from their inner circle in the role.

      avatar
      Western Union Response
      7y
      Thank you for making time to leave a review. Although we are pleased to see so many awesome Pros listed (and we agree!), we are very disappointed to hear you wouldn’t recommend WU. We take all employee feedback seriously and assure you, we care about each and every individual on our team. Given we are globally-minded, we’re constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business results. As our organization continues to change for the better, we will share comments like yours to help influence positive change.
      Viewing 127 - 129 of 2,930 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.