Western Union reviews

3.4

56% would recommend to a friend

(2,930 total reviews)
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Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 1, 2026

Toxic work culture and management

Recommend
CEO approval
Business Outlook

Pros

Only cab services is good.

Cons

Toxic work environment with biased and unprofessional management. Promotions feel unfair and are not based on performance. Employees are overworked with little recognition, and many are leaving due to dissatisfaction. Disappointing employee experience. Management behavior can be rude and biased, with little regard for fairness or employee growth. Promotion processes lack credibility, and excessive working hours contribute to burnout. Leadership, especially at the architecture level, lacks practical understanding and contributes more to email chains than real technical direction. Unfair and exhausting work culture

1.0
Apr 6, 2026

Do as I say, not as I do

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with good people

Cons

Senior management is completely disconnected. Employees are subject to strict in-person requirements, with attendance tracked by badge swipes, even though employees must sit at "hot desks." Meanwhile, most senior execs are allowed to work fully remotely. Just one small example of a "do as I say, not as a I do" culture. The result? A demoralized workforce & constant turnover

Viewing 142 - 144 of 2,930 Reviews

Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.