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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      56% would recommend to a friend

      (2,930 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 1, 2017

      Executive Assistant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Regular pay check and good co-workers

      Cons

      Everything else - bad culture, pay scale, work hours and treatment.

      avatar
      Western Union Response
      9y
      Thanks for sharing. We noticed you're a current WU employee of more than 5 years and your feedback is very important to us. We agree with the "pros" you shared, our co-workers are great! However, we would like to get more details on the "cons" and advice to management. Please send us an email: careers@westernunion.com. Thank you.
      1.0
      Mar 14, 2015

      Inept Leadership always behind the eight ball.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Whatever success the company has achieved is due to those who have been there before the Western Union acquisition of Travelex and Custom House. The training received is very good as the company operates akin to a bank. After a few years for those wishing to move on, the same skills can be used at a larger bank with much better pay. The people you work with are great, relaxed and not as egotistical as others in large corporates. Getting time off and annual leave is at the moment flexible. Workmates actually empathise with those who have families, hence, the friendships developed. Product knowledge is good and innovative ideas brainstormed.

      Cons

      Too much middle management who are only concerned about their own position and only look good due to the lower level employees. The company focuses on short term gains and too blind to see the long term ramifications for the organisation. Pay rise and bonuses are bad well behind industry average, which is why it is better to use this company as a training ground. HR is a joke and don't bother analysing the issues on the ground.

      Viewing 139 - 141 of 2,930 Reviews
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      Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.