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      Western Union

      Engaged Employer

      Western Union reviews

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      3.4

      56% would recommend to a friend

      (2,930 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Nov 5, 2017

      Decent company but leadership needs to learn talent management

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      WU is very multinational and multicultural. The people really want to make a difference. Has a great vision ('Moving Money for Better'). Team I was in was very flexible on hours and allowed work from home. Pay was good.

      Cons

      However, the organization feels to be in a constant state of reorganization. WU senior leadership is more interested in interacting with themselves and no one below their level. VPs come in, go straight to their offices, and shut the door. They barely talk to their staffs. We are just resources to be applied to a problem. Talent turns over pretty fast and there does seem to be a decline in quality of people coming in. I worked in analytics and the same issues existed. Timelines on projects were unrealistic and there is high pressure to work endless hours for no gain.

      avatar
      Western Union Response
      8y
      This feedback is very helpful. We agree "Moving Money for Better" is the North Star for everything we do. We take this feedback about leadership and work/life balance to heart, and will be sharing it with folks across the organization. We wish you the best of luck in your career.
      2.0
      Jul 7, 2017

      Layoffs are growing

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The supervisors take so much PTO that you can do the work of higher management without getting paid at higher salary. It will look good on resume.

      Cons

      This company calls itself global but all they are doing is laying off LAN and IT Dept so they can globally outsource jobs. An U.S. company that rather provide jobs overseas.

      avatar
      Western Union Response
      8y
      Thank you for taking the time to share your feedback. As Western Union continues to focus on technology, we are cultivating an agile approach, fostering collaboration and increasing our presence in strategic business locations. Our global workforce of talented people is one of our strongest selling points as an employer. While you may not have had the best experience recently, we would like to speak with you confidentially and get more details about your feedback. Please email us at careers@westernunion.com. Thank you.
      2.0
      Jun 7, 2017

      They do the bare minimum.

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is OK. Location near AT&T Park is great if you like baseball. Worldwide brand recognition.

      Cons

      Stealth layoffs. Product organization has more say than marketing or design. Engineering s below average, which stifles growth and any hope of doing anything "cool" or forward-thinking.

      avatar
      Western Union Response
      9y
      Thank you for taking the time to write your feedback. Western Union is expanding its digital offerings globally, and the organizational structure has shifted in order to support this technology focus. Western Union is interested in continuing to drive down bureaucracy wherever there is opportunity. For example, we have leadership development programs, like WU Lead and Leadership in Action, and hope to continue to reduce the number of negative experiences people have with their management/leadership. We would like to get more information about your advice to management. To schedule some time to talk to someone in-person, confidentially, please email: careers@westernunion.com.
      Viewing 136 - 138 of 2,930 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.