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      Western Union

      Engaged Employer

      Western Union reviews

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      3.4

      56% would recommend to a friend

      (2,930 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jun 24, 2018

      Amazing work culture

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary higher than the market standard. Casual environment and no formals/cubicals/bosses. Goodies/bravo points for every good work. Amazing infrastructure with many recreational activities. One of the passionate recruitement team ever seen. I was hired by Niharika rajput and was well educated with company's policy, culture and benefits of WU. Highly passionate people around me. Open to feedback. You will get global exposure and travel. Work on latest technologies and practices.

      Cons

      Its a new infrastructure in India, so everyone is new here. So lot of chaos and disturbance in teams. It will take some time to settle down.

      2.0
      Jan 17, 2018

      Talent not really valued

      Tech ops
      Recommend
      CEO approval
      Business Outlook

      Pros

      opportunity to experience chaos and disconnect between business and technology.

      Cons

      Managers not willing to move past "that's not how we do it here" when looking to improve or advance initiatives and given feedback on how to achieve goals. Views of Info Tech is very old school and seen as a cost center and necessary evil instead of a part of the business strategy. Sending Technical roles to India under the guise of "we are creating internal Employees. Culture has created silo with in silo environments. Fostering teams to spend more time proving they didn't cause an issue verses working together to ensure the issue wont happen again. Managers are managers not leaders. Very political internally and externally to the point you don't (not that you should) want to even show a hint that you oppose leaderships views. Opportunities for North American resources are scarce.

      avatar
      Western Union Response
      7y
      At Western Union, we care about each one of our employees and take these reviews seriously. We understand the impact our leaders have across the organization. We will look for ways to use your constructive feedback to help improve our culture and communication.
      1.0
      Nov 15, 2017

      Horrid place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, some of the employees and the ability to manage your own day and delivery. There wasn't to much more that was positive

      Cons

      The politics, it is a company that is run from the US and they don't think about the other countries or how they work when making decisions. The WU Way is a joke no one believes it is anything but a cost cutting exercise. People can pretend to work here when all they really do all day is position themselves for their next promotion.

      avatar
      Western Union Response
      8y
      We would welcome your critical and confidential feedback, if would like to share more with careers@westernunion.com. We are glad you enjoyed some of the benefits of working at WU. The WU WAY is definitely a work in progress...It’s a mind shift that tries to shift how everyone here at Western Union can do our work better and/or more efficiently than we did before. This will take time to infuse across the company, into our culture and everyday activities.
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      Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.