Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

56% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 217 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 132 reviews)); "Good salary and esxpections of work" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

56% would recommend to a friend

(2,930 total reviews)

Devin McGranahan

49% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jan 3, 2024

Selfish leadership team

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Nothing much. Maybe good health insurance

Cons

Lots!! Main thing that I would like to mention is CEO , COS and leadership doesn't care about employees and their wellbeing. They only worry about how to make profit. They don't understand that the company won't run without it's employees.

1.0

Sep 11, 2023

Toxic

Compensation analyst

Recommend

CEO approval

Business Outlook

Pros

-customer centric positioning -time off

Cons

-in office everyday -ceo is micromanager at the lowest level, which seems counterproductive to having any sort of management between analysts and ceo -ruthless culture -layoffs at every turn -people losing their jobs are highly skilled and qualified, people being brought on are of significantly lower caliber

1.0

Aug 30, 2023

Bad political place to work

Solutions architect

Recommend

CEO approval

Business Outlook

Pros

Nothing to share bad culture everywhere.

Cons

Western union is a company where you will see heavy politics everywhere, people here are not technical, everyone is only interested how to blame others rather then focusing on writing good code, all developers are non technical they don’t even know the basics of coding and crapping the production code on day to day basis, leaders are thinking here they are the boss of world where they won’t reply to anyone except there few favourites. Compare missing all concepts of ethics and that’s why few of the departments are in ignorance state, would not recommend to join here.

Western Union Response

Thank you for leaving a review. We are disappointed to read your comments regarding management. We understand management and leadership's impact on our employees, so we hold ourselves and our leaders to the highest standards of integrity. Leadership development is an ongoing priority so that our employees feel supported with their work for the company. All employees, regardless of their role or level in the organization, are expected to abide by our Code of Conduct and are encouraged to connect with their management, Western Union's Ethics Office, and/or our Employee Relations team if they have concerns. The company takes your concerns seriously and encourages you to make a report at wuethics@westernunion.com or wuethicshelpline.com.

Viewing 187 - 189 of 2,930 Reviews

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Jobs at Western Union

Internal Audit, Senior Manager – Vienna, Austria

Wien

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